CUSTOMER CARE

PRIVACY & SAFETY

At iraivanova.art, we value your privacy and are committed to protecting your personal information. This Privacy & Safety policy outlines how we collect, use, and safeguard your data, ensuring that your experience with us is secure and worry-free.

1. Information We Collect

When you visit iraivanova.art, we may collect the following types of information:

• Personal Information: Name, email address, billing and shipping addresses, and payment information, which you provide during checkout or account creation.

• Browsing Information: We may collect data on your interactions with our site, such as IP address, browser type, and pages viewed, using cookies and other tracking technologies to improve your shopping experience.

2. How We Use Your Information

We use the information collected to:

• Process Orders: To complete your purchases, provide order updates, and deliver your items.

• Customer Support: To respond to inquiries and assist with any issues.

• Improve Our Website: To analyze website usage and make improvements based on customer feedback.

• Marketing: With your consent, we may send promotional emails about new products, special offers, and other updates.

3. Data Protection

We take your privacy seriously and implement the following measures to keep your information safe:

• Secure Payment Processing: We use trusted third-party payment gateways that encrypt your payment details, ensuring secure transactions.

• Data Encryption: Sensitive information, such as personal details and payment data, is encrypted and securely stored.

• Restricted Access: Only authorized personnel have access to personal data, ensuring that your information is handled with the utmost care.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We only share your data with:

• Trusted Service Providers: Such as payment processors, shipping partners, and marketing platforms, solely to fulfill your order or provide customer support.

• Legal Requirements: In cases where we are required by law to disclose information.

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us understand how you use our site and allow us to personalize your experience. You can manage or disable cookies in your browser settings, but please note that some features of the site may not function properly if cookies are disabled.

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6. Your Rights

You have the right to:

• Access Your Data: Request a copy of the personal information we hold about you.

• Correct Your Data: Update any inaccuracies in your personal information.

• Delete Your Data: Request the deletion of your personal data, except where we are legally required to retain it.

To exercise any of these rights, or if you have concerns about how your data is handled, please contact us at:
Email: iraiv@me.com

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7. Privacy Policy Updates

We may update this policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page, and significant changes will be communicated via email or through a site notice.